Pay-Per-Incident IT Help for Home Users
Get professional IT support only when you need it—no contracts, no subscriptions, and no ongoing commitments. Our pay-per-incident IT help service is designed for home users who want fast, reliable technical support without monthly fees.
Whether you are facing a sudden computer issue or need help setting up a new device, we are here to resolve the problem efficiently and clearly.
Straightforward IT Support, One Issue at a Time
With our pay-per-incident model, you pay only for the support you use. Each incident is handled as a focused support request, allowing us to diagnose, resolve, and explain the issue without upselling or unnecessary services.
This approach is ideal for occasional users, households with minimal IT needs, or anyone who prefers full control over when and how they receive support.
What We Can Help With
- Computer & Laptop Issues
Slow performance, system errors, crashes, and general troubleshooting for Windows devices. - Wi-Fi & Home Network Problems
Fixing connectivity issues, router setup, weak signals, and basic network security concerns. - Software & Application Support
Installation, configuration, updates, email issues, printers, and common applications. - Virus & Malware Removal
Identifying and removing malware, spyware, and other security threats. - New Device Setup
Assistance with setting up new computers, tablets, and peripherals. - Data & Backup Assistance
Help with data recovery attempts and guidance on protecting important files.
Fast, Remote Resolution
Most incidents are resolved remotely, allowing us to start working on your issue quickly without the need for an on-site visit. You receive clear explanations and practical guidance throughout the process, so you understand both the problem and the solution.
Why Choose Pay-Per-Incident IT Support?
- Pay only when you need help
- No subscriptions or long-term commitments
- Clear, upfront pricing per incident
- Professional support without technical jargon
- Ideal for one-off or occasional issues
- Expert Help, Exactly When You Need It
Standard IT Support Incident
£49 per incident
- Remote diagnosis and resolution
- Covers most common home IT issues
- No time limits for reasonable troubleshooting
Advanced IT Support Incident
£79 per incident
- Complex software issues
- Malware removal
- System repair or recovery work
New Device Setup
£59 per device
- Initial setup and configuration
- Software installation and updates
- Basic security and performance checks
All pricing is confirmed before work begins. No hidden fees.
Technology problems do not need to turn into long-term expenses. Our pay-per-incident IT help service gives you access to experienced support precisely when an issue arises—nothing more, nothing less.
Contact Us today to resolve your IT issue quickly and get back to using your technology with confidence.
